See how we're helping organisations understand, imagine and change.

Explore our case studies

Showing work in delivering

Turning Global User Insights into Strategic Action

Xero

Illuminating Business Owners’ Research Journey to Drive Change

Department of Industry, Science and Resources

Unearthing Property Seller Insights to Transform Their Experience

REA Group

Unlocking Energy Efficiency Investments in Commercial Buildings

Department of Climate Change, Energy, the Environment and Water

Shaping Better Design Tools For Marketing Teams

Canva

Empowering SEEK Teams with Tailored Qualitative Research Skills

SEEK

Co‑Designing a New Vision for Mental and Addiction Health

Alfred Health

Ensuring a Community Legal Pilot’s Success through Smart Evaluation

Southside Justice

Helping our aged-care regulator design a better customer experience

Aged Care Quality & Safety Commission

Blueprinting a Locally‑Grounded Vision for a New Events Centre

Melbourne Convention and Exhibition Trust

Mapping Drug‑Driving Triggers to Power a United Response

Victoria Police

Co-designing with Arabic-speaking youth to support better mental health outcomes

Beyond Blue

Collaboratively designing a digital strategy for local government

Yarra Ranges Council

Building skills for artists and arts workers as part of ACT’s COVID-19 recovery and resilience

Arts Infinity Lab

Co-creating a vision of a customer-centric future with Energy Safe Victoria

Energy Safe Victoria

Co-designing a strategic narrative to bring cohesion to Victoria’s diverse biosecurity system

Victorian Department of Jobs, Precincts and Regions

Enabling conversations about the ethics of facial recognition technology

University of Technology Sydney

Empowering NEMA Staff to Build Disaster Resilience

National Emergency Management Agency