We work collaboratively with our clients to deliver better products, services and policy.
Services we offer
Research and insights
Paper Giant are expert mixed-methods researchers – as comfortable with ethnographic deep dives as we are running global surveys.
- International research
- Market research
- Social research
- Customer research
- Design research
Social innovation
We work with not-for-profits and government agencies to understand communities and organisations, identify leverage points, and co-design solutions.
- Community engagement
- Systems mapping
- Co-design
- Policy design
- Monitoring and evaluation
Strategic design
We bring design thinking and strategy together to create solutions to the complex problems organisations face.
- Future visions
- Organisational design
- Employee experience
- Customer experience
- Digital strategy
Service design
We are expert service design and innovation practitioners who partner with organisations to transform service delivery and customer experiences.
- Current state research
- Future state design
- Journey mapping
- Service prototyping
- Spatial design
Product innovation
We are experienced digital product designers who can help with your digital experience, content and information architecture needs.
- Product strategy
- Design sprints
- UX and UI design
- User testing
- MVP design
Capability building
We are leaders in Australia’s research, design and innovation communities, and we bring these capabilities to organisations of all shapes and sizes.
- Capability evaluation and strategy
- Masterclass programs
- Deep-dive workshops
- Bespoke toolkits
- Practice coaching
