We use design and technology to help you understand, imagine and change.

Human-Centred AI & Digital Transformation


Human-Centered AI: Reimagining Document Management in Healthcare

In the high-stakes world of pharmaceutical manufacturing, document inefficiencies aren't just inconvenient—they're a barrier to innovation and compliance, and they create frustration for the people who need to access critical information. When a global healthcare leader faced mounting challenges with thousands of critical batch records, we developed a solution that balanced cutting-edge AI with human-centered design, transforming not just systems but the daily experience of the people who use them.

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We partner with public, private and not-for-profit organisations to deliver better outcomes for them, their customers, communities and the world.

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Each month, our team share their thoughts on design-related topics, reflect on current social issues and share what’s happening in and out of the studio. We'll also include an invitation to our monthly meet up, Office Hours. We'd love you to join us.

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We pay our respects to the traditional custodians of the lands on which we live and work, and to the traditional custodians of the lands and waters which we may visit upon in our work. We acknowledge their elders past and present. Indigenous sovereignty has never been ceded. It always was, and always will be Aboriginal land.

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Paper Giant is a proudly inclusive organisation and an ally of the LGBTIQ+ community.