Research
Paper Giant are expert mixed-methods researchers – as comfortable with ethnographic deep dives as we are running global surveys. We’re passionate about helping organisations understand the contexts, communities and customers they serve, and in translating that understanding into impact.
- International research
- Market research
- Social research
- Customer research
- Design research
Featured case study
Department of Home Affairs
Creating a world-first framework for assessing refugee identities
The Australian Department of Home Affairs asked Paper Giant to conduct ethnographic research in Myanmar so they could better understand the experiences and life stories of refugees.
What we do
Inclusive, rigorous and actionable insights that take the risk out of your big decisions. We find answers to your most important policy, service, product and design questions.
 
Insight to strategy
We translate our research findings into tangible strategic recommendations. We don’t just tell you what we find, we tell you what it means for you.
Engaging, actionable, long term.
We create compelling records of our research, including data visualisations, videos, interactive reports and websites so that you can communicate it easily, and return to it time and again to guide your decisions.
Solid ethics, diverse groups
Our ethics framework guides our research, and our team has experience conducting research with culturally and linguistically diverse groups in Australia and internationally.
International reach
We have a proven track record conducting both qualitative and quantitative research around the world, and can respond quickly to your needs.
Building capability
We love teaching others to do what we do, and welcome you and your teams to embed with us throughout projects.
Working with Paper Giant has been fantastic. Research can sometimes be daunting and confusing but they made the methods engaging and understandable to the team – uncovering a wealth of insights about small business owners that are used across ANZ in the process.
— Alex Turner, ANZ
