Services

Digital Transformation

We're passionate about helping organisations navigate complex change by focusing on the needs of people while leveraging emerging technologies to create meaningful, sustainable solutions.

  • Responsible AI
  • Digital strategy
  • Data Governance
  • Generative AI
  • Application Development
  • Machine Learning

Human-Centered AI: Reimagining Document Management in Healthcare

In the high-stakes world of pharmaceutical manufacturing, document inefficiencies aren't just inconvenient—they're a barrier to innovation and compliance, and they create frustration for the people who need to access critical information. When a global healthcare leader faced mounting challenges with thousands of critical batch records, we developed a solution that balanced cutting-edge AI with human-centered design, transforming not just systems but the daily experience of the people who use them.

A photograph of a professional completing a paper form in a healthcare setting

What we do


Digital Strategy

We can help you articulate strategic roadmaps, select the right technologies, and help you implement them in the most impactful ways.


Transformation with purpose

We bring our strategic design and research skills to technical challenges to help you articulate why you're changing and for who.


Sustainable change

We develop responsible solutions that balance immediate needs with long-term impacts, ensuring our technology creates lasting value for organisations, people, and communities.


Data that tells meaningful stories

We extract meaning from unstructured information, creating searchable, accessible knowledge bases that democratise data access and enable better decision-making across all levels of an organisation.


Human-centred AI that works

We design intelligent systems where technology enhances human capability rather than replacing it, combining modern generative AI and Large Language Model (LLM) technologies with deep understanding of how people actually work.

Thanks again for all of your effort, care, curiosity and expertise over the past several months. As I’ve previously said the end-to-end process was one of the most seamless engagements I’ve had the experience of in my career

Solar Victoria

Are you looking for technologists that understand people?

Get in touch

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Each month, our team share their thoughts on design-related topics, reflect on current social issues and share what’s happening in and out of the studio. We'll also include an invitation to our monthly meet up, Office Hours. We'd love you to join us.

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Paper Giant

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We pay our respects to the traditional custodians of the lands on which we live and work, and to the traditional custodians of the lands and waters which we may visit upon in our work. We acknowledge their elders past and present. Indigenous sovereignty has never been ceded. It always was, and always will be Aboriginal land.

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Paper Giant is a proudly inclusive organisation and an ally of the LGBTIQ+ community.