Expertise / Capability building
Toolkits
We create practical resources — templates, canvases, guides, and method cards — that help teams do the work themselves. Every toolkit we build is tested with real users and designed to evolve with your organisation, from focused method cards to comprehensive resource libraries for national programs.
Why toolkits matter
The best insights in the world mean nothing if teams can’t act on them. Toolkits bridge the gap between strategy and practice — turning complex knowledge into resources that anyone in an organisation can pick up and use.
We design toolkits that go beyond static documents:
- Templates and canvases that guide consistent decision-making
- Method cards that teach new approaches step by step
- Frameworks and maturity models that help teams understand where they are and what to do next
- Comprehensive resource libraries that support national programs at scale
Every toolkit is designed as a living, evolving strategic asset — not a one-off deliverable that gathers dust.
How we create toolkits
We build toolkits alongside the people who will use them. Our process starts with understanding the real context — who the users are, what decisions they need to make, and what gets in the way. We then prototype, test, and refine until the toolkit works in practice, not just in theory.
What makes our approach distinctive:
- Co-designed with end users so resources reflect how people actually work
- Tested before shipping through iterative prototyping with real teams
- Built for independence so organisations can use and adapt them long after we leave
- Designed to scale from a single team to a statewide rollout
From method cards to national frameworks
We’ve created toolkits for contexts ranging from university research programs to statewide service delivery. The scope varies — sometimes it’s a focused set of method cards for a single team, other times it’s a comprehensive resource library supporting hundreds of organisations. What stays constant is our commitment to testing everything with real users and designing for long-term use.
Our toolkits help organisations embed new practices, respond to complex challenges, and build confidence across their teams — regardless of scale.
When Monash University needed to evaluate whether their prototype workshop kit was sparking genuine creative engagement with young people, we helped them design an evaluation approach that captured both the impact and the experience.
Toolkits as strategic infrastructure
The most impactful toolkits don’t just support individual tasks — they shape how entire systems work. When organisations face complex, multi-layered challenges, toolkits can become the connective tissue that aligns understanding, standardises practice, and builds shared language across teams and sectors.
We’ve seen this firsthand in our work with government and the social sector, where the right toolkit transforms how hundreds of organisations approach their responsibilities.
When Family Safety Victoria needed to help prescribed organisations across the state understand where they stood on family violence practice, we designed a maturity model and toolkit that turned a complex framework into a clear, actionable pathway.
Building lasting capability
A great toolkit changes how an organisation works — not just for a project, but for years to come. Our toolkits have helped universities evaluate creative programs, government agencies implement statewide policy frameworks, and service teams embed new practices into their daily work.
The result is practical, tested, and designed to grow. We create resources that organisations own, adapt, and build on — turning our partnership into their long-term capability.
Let’s create practical resources your teams can use independently — tested, refined, and designed to grow with your organisation.
