Welcome Impacto Clients!
Your journey towards greater impact continues with Paper Giant.
Paper Giant acquired Impacto consulting in July 2025, and we're thrilled to welcome you to Paper Giant.
As Impacto joins forces with Paper Giant, you'll continue to receive the innovative, human-centred approach you've come to trust – now enhanced with expanded capabilities and resources.
- Dr. Chris Marmo, CEO.
What does this mean for you?
Paper Giant uses design and technology to help organisations understand, imagine and change.
Like Impacto, we believe in the power of human-centred approaches to transform organisations and amplify social impact.
Our shared values and complementary expertise make this acquisition a natural evolution — one that enhances rather than changes the support you've come to rely on.
Here's what this means for your journey ahead.
1. Continuity with enhanced capability
Paper Giant has the same commitment to co-design and innovation that defined your Impacto experience. Now, you'll have access to Paper Giant's broader expertise in strategic design, digital transformation, and technology solutions.
2. Expanded services to meet evolving needs
In addition to co-design and capability uplift, Paper Giant offers:
- Strategic design to tackle complex organisational challenges
- Service design to reimagine how you deliver value
- Digital transformation to modernise your operations and reach
- Research and insights to ground decisions in evidence
- Policy design to influence systemic change
- Capability building to lift the capacity of your teams
3. A larger team of specialists
With offices in Melbourne, Canberra, and New Zealand, our multidisciplinary team brings deep expertise across design, technology, research, and strategy—all united by a passion for creating positive social change.
City of Casey
Designing and evaluating customer experience for local government
We helped the City of Casey refine their customer experience strategy, so it could easily be engaged with by both internal stakeholders and the public.
Your trusted approach, amplified
We understand that innovation in the social sector requires sensitivity, expertise, and genuine partnership. That's why we're maintaining everything you valued about working with Impacto:
- Co-design as our default way of working
- Focus on embedding innovation into your organisational DNA
- Commitment to meaningful, measurable social impact
- Deep understanding of health, aged care, and disability sectors
Our Services
Learn more about our service offerings and experience.
Let's talk about your next steps
Dan and Tracey are working closely with our team to ensure a seamless transition for all Impacto clients.
We're here to discuss your current projects, upcoming needs, and how Paper Giant's expanded capabilities can help you achieve even greater impact.
