Better products, services and policy are ones that lead to a more just, equal and sustainable society.

Our purpose

We help organisations create positive impact through work that considers the perspectives and lived experience of the people it affects.

More just

We believe an inclusive society requires fair, transparent, non-discriminatory and accountable products, services and policy. This includes procedural fairness, mitigating systemic injustice and access to remedies for injustice.

More equal

We believe in equal access to opportunity, equitable access to resources, and fairness of outcomes – as delivered to individuals, communities and society by organisations.

More sustainable

We believe in a world where organisations use our limited resources sustainably and build more stable and resilient communities across all of society.

Our principles

Our values are expressed through our principles and our ways of working. We pride ourselves on a culture of inclusiveness, client service and successful delivery.

Designer working on their computer in the desk area of the Paper Giant office
Two designers discuss a working document around a laptop

We work:


Real, lasting change is only made possible through collaborative approaches and excellent communication with communities, staff and stakeholders.


All our engagements are designed around regular communication rhythms that respect individuals’ time and organisations’ existing rituals and practices. We make our work visible through regular work-in-progress presentations and shareable findings so you remain informed and engaged at every stage.


We employ flexible and agile methods to ensure our projects move smoothly, are correctly scoped, and allow for adjustments, pivots and re-alignments. We use an iterative approach, placing value on people and interactions over prescribed methods and tools. This allows our projects to respond to change.


We are proud of our reputation as ethical and inclusive practitioners, who have the skills necessary to engage diverse community members and stakeholders in appropriate and safe ways. Our team has specific skills and experience in working collaboratively and safely with people from culturally and linguistically diverse backgrounds, people with disabilities, justice-involved individuals, and Aboriginal and Torres Strait Islanders.

We are committed to Diversity and Inclusion and have an active, ongoing practice of Cultural Competence that informs how we work together and with others.

Our team

We have unrivalled expertise in design, research and strategy and are passionate about using our skills to work inclusively with organisations and communities.

Reuben Stanton

Reuben Stanton

Managing Director

Chris Marmo

Chris Marmo

Chief Executive Officer

Ernez Dhondy

Ernez Dhondy

General Manager

Dan Woods

Dan Woods

General Manager, Canberra

Cat Sutton-Long

Cat Sutton-Long

Research Director

Roya Azadi

Roya Azadi

Strategy Director

Iain Phillips

Iain Phillips

Design Director

Jess Allison

Jess Allison

Delivery Director

A photo of Bridget Kelly

Bridget Kelly

Principal Data and Insight

Catherine Manley

Catherine Manley

Senior Evaluation Consultant

Charlotte Greally

Charlotte Greally

Senior Strategic Designer

A photo of Charlotte McCombe

Charlotte McCombe

Associate Designer Researcher

A photo of Dean Gifford

Dean Gifford

Senior Designer

A photo of Duc sitting casually. Shadows are being cast from the blind and are making a pattern on the wall behind him.

Duc Ho

Senior Visual Designer

A photo of Eily Williams working from home. There is a plant and a painting in the background.

Eily Williams

Senior Project Manager

A photo of Emily Hamilton in the Paper Giant studio.

Emily Hamilton

Senior Service Designer

A photo of Farhana working from home. There's a book shelf and plants in the background.

Farhana Ismail

Associate Design Researcher

Hannah Stocks

Hannah Stocks

Principal Strategy and Innovation

Hope Lumsden-Barry

Hope Lumsden-Barry

Senior Designer

Ian Pollock looks off to the side and smiles

Ian Pollock

Senior Design Researcher

A photo of Leah Pedroza

Leah Pedroza

Community Experience Manager

A photo of Louise Berger

Louise Berger

Project Manager

McKinley Valentine

McKinley Valentine

Senior Content Strategist

Mitchell looks into camera smiling

Mitchell Cheong

Product Designer

A photo of Natasha Sutila

Natasha Sutila

Design Researcher

A photo of Niels Wouters

Niels Wouters

Senior Design Researcher

A photo of Nicole standing in her home. She's smiling and there's a piece of art with an abstract figure in the background.

Nicole Barling-Luke

Senior Strategic Designer

Peter Collis looks to the side of the camera and smiles

Peter Collis

Senior Design Researcher

A photo of Rachel Podbury

Rachel Podbury

Principal Strategic Designer

Rebecca Wright

Rebecca Wright

Senior Experience Designer

A photo of Russell Pongho

Russell Pongho

Senior Project Manager

A photo of Samantha Roche

Samantha Roche

Principal Researcher

A photo of Steph Mellor. She's smiling and in a co-working space full of plants.

Steph Mellor

Business Development Manager

Open roles

Working at Paper Giant means working as part of a small, passionate, and supportive team of design practitioners.

No open roles at the moment.

Can’t see a position? We’re always looking for great people to join our team, so say hello by sending an email to with a bit about yourself.

Subscribe to Paper Giant

Once a fortnight we share our thoughts on design-related topics, review thought-provoking articles and share what's happening in and out of the studio.

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Paper Giant

Paper Giant acknowledges the Wurundjeri and Boonwurrung people of the Kulin nation, and the Ngunnawal people as the Traditional Owners of the lands on which our offices are located, and the Traditional Owners of Country on which we meet and work throughout Australia.

We recognise that sovereignty over the land has never been ceded, and pay our respects to Elders past, present and emerging. Aboriginal and Torres Strait Islander people are advised that this website may contain images and voices of deceased people.