Better products, services and policy are ones that lead to a more just, equal and sustainable society.

Our purpose


We help organisations create positive impact through work that considers the perspectives and lived experience of the people it affects.


More just

We believe an inclusive society requires fair, transparent, non-discriminatory and accountable products, services and policy. This includes procedural fairness, mitigating systemic injustice and access to remedies for injustice.


More equal

We believe in equal access to opportunity, equitable access to resources, and fairness of outcomes – as delivered to individuals, communities and society by organisations.


More sustainable

We believe in a world where organisations use our limited resources sustainably and build more stable and resilient communities across all of society.

Our principles


Our values are expressed through our principles and our ways of working. We pride ourselves on a culture of inclusiveness, client service and successful delivery.

Designer working on their computer in the desk area of the Paper Giant office
Two designers discuss a working document around a laptop

We work:


Collaboratively

Real, lasting change is only made possible through collaborative approaches and excellent communication with communities, staff and stakeholders.


Transparently

All our engagements are designed around regular communication rhythms that respect individuals’ time and organisations’ existing rituals and practices. We make our work visible through regular work-in-progress presentations and shareable findings so you remain informed and engaged at every stage.


Iteratively

We employ flexible and agile methods to ensure our projects move smoothly, are correctly scoped, and allow for adjustments, pivots and re-alignments. We use an iterative approach, placing value on people and interactions over prescribed methods and tools. This allows our projects to respond to change.


Inclusively

We are proud of our reputation as ethical and inclusive practitioners, who have the skills necessary to engage diverse community members and stakeholders in appropriate and safe ways. Our team has specific skills and experience in working collaboratively and safely with people from culturally and linguistically diverse backgrounds, people with disabilities, justice-involved individuals, and Aboriginal and Torres Strait Islanders.

We are committed to Diversity and Inclusion and have an active, ongoing practice of Cultural Competence that informs how we work together and with others.

Our team


We have unrivalled expertise in design, research and strategy and are passionate about using our skills to work inclusively with organisations and communities.

Dr Reuben Stanton

Dr Reuben Stanton

Non-executive Director & Co-Founder

Dr Chris Marmo

Dr Chris Marmo

CEO and Co-Founder

Ernez Dhondy

Ernez Dhondy

General Manager, Client Services

Dan Woods

Dan Woods

General Manager, Business Operations

Jess Allison

Jess Allison

Head of Business Operations

Cat Sutton-Long

Cat Sutton-Long

Head of Practice and Capability

A photo of Bridget Kelly

Bridget Kelly

Principal Research and Data

Hope Lumsden-Barry

Hope Lumsden-Barry

Principal Designer

Rachel Podbury

Rachel Podbury

Principal Strategic Designer

Hannah Stocks

Hannah Stocks

Principal Strategy and Innovation

Dr Niels Wouters

Dr Niels Wouters

Principal Researcher

A photo of Dean Gifford

Dean Gifford

Lead Designer and Technologist

Charlotte Greally

Charlotte Greally

Lead Strategic Designer

Emily Hamilton

Emily Hamilton

Lead Strategic Designer

Duc Ho

Duc Ho

Lead Visual Designer

Yen Eriksen

Yen Eriksen

Senior Service Designer

Eily Williams

Eily Williams

Resourcing and Operations Lead

Dr Ian Pollock

Dr Ian Pollock

Senior Design Researcher

Natasha Sutila

Natasha Sutila

Senior Researcher

Leah Pedroza

Leah Pedroza

Senior Employee Experience Manager

Jacinta Manivong

Jacinta Manivong

Marketing Coordinator

Farhana Ismail

Farhana Ismail

Design Researcher

A photo of Charlotte McCombe

Charlotte McCombe

Design Researcher

Open roles


Working at Paper Giant means working as part of a small, passionate, and supportive team of design practitioners.

Senior Project Manager

We are looking for a Senior Project Manager to join our team. Our ideal candidate has strong stakeholder management and negotiation skills and is a confident and influential communicator. Knowledge and experience of applying a variety of project management methodologies on complex, medium-to-large scale projects is essential.


Can’t see a position? We’re always looking for great people to join our team, so say hello by sending an email to careers@papergiant.net with a bit about yourself.

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Each month, our team share their thoughts on design-related topics, reflect on current social issues and share what’s happening in and out of the studio. We'll also include an invitation to our monthly meet up, Office Hours. We'd love you to join us.

Three paper airplanes flying through the air into people's inboxes.
Paper Giant

Paper Giant acknowledges the Wurundjeri and Boonwurrung people of the Kulin nation, the Ngunnawal and Bundjalung people as the Traditional Owners of the lands on which our offices are located.

We acknowledge the Traditional Owners of Country on which we meet and work throughout Australia. We recognise that sovereignty over the land has never been ceded, and pay our respects to Elders past and present.

Aboriginal and Torres Strait Islander people are advised that this website may contain images and voices of deceased people.