Better products, services and policy are ones that lead to a more just, equal and sustainable society.
Our purpose
We help organisations create positive impact through work that considers the perspectives and lived experience of the people it affects.
More just
We believe an inclusive society requires fair, transparent, non-discriminatory and accountable products, services and policy. This includes procedural fairness, mitigating systemic injustice and access to remedies for injustice.
More equal
We believe in equal access to opportunity, equitable access to resources, and fairness of outcomes – as delivered to individuals, communities and society by organisations.
More sustainable
We believe in a world where organisations use our limited resources sustainably and build more stable and resilient communities across all of society.
Our principles
Our values are expressed through our principles and our ways of working. We pride ourselves on a culture of inclusiveness, client service and successful delivery.
We work:
Collaboratively
Real, lasting change is only made possible through collaborative approaches and excellent communication with communities, staff and stakeholders.
Transparently
All our engagements are designed around regular communication rhythms that respect individuals’ time and organisations’ existing rituals and practices. We make our work visible through regular work-in-progress presentations and shareable findings so you remain informed and engaged at every stage.
Iteratively
We employ flexible and agile methods to ensure our projects move smoothly, are correctly scoped, and allow for adjustments, pivots and re-alignments. We use an iterative approach, placing value on people and interactions over prescribed methods and tools. This allows our projects to respond to change.
Inclusively
We are proud of our reputation as ethical and inclusive practitioners, who have the skills necessary to engage diverse community members and stakeholders in appropriate and safe ways. Our team has specific skills and experience in working collaboratively and safely with people from culturally and linguistically diverse backgrounds, people with disabilities, justice-involved individuals, and Aboriginal and Torres Strait Islanders.
We are committed to Diversity and Inclusion and have an active, ongoing practice of Cultural Competence that informs how we work together and with others.
Our team
We have unrivalled expertise in design, research and strategy and are passionate about using our skills to work inclusively with organisations and communities.
Reuben Stanton
Managing Director
Chris Marmo
Chief Executive Officer
Ernez Dhondy
General Manager
Dan Woods
General Manager, Canberra
Cat Sutton-Long
Research Director
Roya Azadi
Strategy Director
Iain Phillips
Design Director
Jess Allison
Delivery Director
Catherine Manley
Senior Evaluation Consultant
Charlotte Greally
Senior Strategic Designer
Dean Gifford
Senior Designer
Duc Ho
Senior Visual Designer
Eily Williams
Project Manager
Emily Hamilton
Senior Service Designer
Farhana Ismail
Associate Design Researcher
Hannah Stocks
Senior Strategic Designer
Hope Lumsden-Barry
Senior Designer
Jack Fahy
Design Researcher
Leah Baxter
Senior Experience Designer
Leah Pedroza
Community Experience Manager
Louise Berger
Project Manager
McKinley Valentine
Senior Content Strategist
Natasha Sutila
Associate Design Researcher
Nicole Barling-Luke
Senior Strategic Designer
Rachel Podbury
Principal Strategic Designer
Rebecca Wright
Senior Experience Designer
Russell Pongho
Project Manager
Shona Curvers
Senior Design Researcher
Steph Mellor
Business Development Manager
Willow Berzin
Principal Designer
Open roles
Working at Paper Giant means working as part of a small, passionate, and supportive team of design practitioners.
Principal Service Designer (Canberra)
We are looking for a Principal Service designer who wants to go deep on complex problems and be part of a humble but high performing team.
Design Researcher (Canberra)
We are looking for a Design Researcher to conduct research on products, services, policy, systems and organisations for a wide range of clients.
Product Designer (Melbourne)
We are looking for a Product Designer to help our clients to solve business problems and create meaningful experiences that people and communities value.
Can’t see a position? We’re always looking for great people to join our team, so say hello by sending an email to careers@papergiant.net with a bit about yourself.
