We run workshops, events and short courses to help practitioners to build mastery and organisations to build the capability required to innovate and transform.

Come and join us – or get in touch if you have an idea for a workshop you’d like us to run in the future.

Design Research for Product and Service Innovation

Design Research provides the tools designers need to study the ways we live, work and play.

Designing for service and product innovation requires that designers spend time with people, understanding not just what they do, but how and why. Observing, documenting and analysing human behaviour helps us identify the similarities and differences between people, and the outliers and workarounds that highlight service gaps or failures.

This two-day workshop will introduce you to the tools and methods of ethnography – the foundation of design research. It will give you a mix of theory and practical experience that you can directly apply to your design and research projects.

Who should take this course?

This course is for design professionals who are interested in building a deeper understanding of research and it’s connection to service and product innovation.

Upcoming courses

Melbourne – 26th and 27th July, 2018

Sydney – 16th and 17th August, 2018

Brisbane – 23rd and 24th August, 2018

Canberra – 6th and 7th September, 2018


Co-Design for Public Sector Innovation

An introduction to the principles of co-design – a Public Sector Innovation Month event.

This workshop will offer participants an introduction to co-design for public innovation – a unique approach using creative and participatory ways of engaging diverse groups to address complex issues.

We will share a case study of a successful co-design project and discuss opportunities and challenges for co-design in the public sector. Participants will be offered a practical canvas to support more participatory practice and have the opportunity to explore how to apply the principles of co-design to their own work.

Workshop details

Wed. 18 July 2018
10:00 am – 12:00 pm

Book tickets


*This workshop is being offered free of charge, and is only available to people working in the Australian Public Service, as part of Public Sector Innovation Month 2018.



Got an idea for a workshop, training or event?


Call Ernez 0413 749 661

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