Training & Events

We run workshops, events and short courses to help practitioners to build mastery and organisations to build the capability required to innovate and transform.

Come and join us – or get in touch if you have an idea for a workshop you’d like us to run in the future.

Innovation in Not-for-profit: 'Pragmatic design' in the social sector

Join Paper Giant and a number of speakers from Mission Australia, The Smith Family, Australian Red Cross in a discussion about their experiences of ‘pragmatic design’ – or, how much can you compromise on good design before it becomes bad design? Come prepared to ask questions, share your own victories and challenges, or just extend your network of like-minded people.


Tue. 30 October 2018
6:00 pm – 7:00 pm AEDT


Paper Giant
2 Russell Street
Level 3
Melbourne, VIC 3000



Design Research for Product and Service Innovation

Design Research provides the tools designers need to study the ways we live, work and play.

Designing for service and product innovation requires that designers spend time with people, understanding not just what they do, but how and why. Observing, documenting and analysing human behaviour helps us identify the similarities and differences between people, and the outliers and workarounds that highlight service gaps or failures.

This two-day workshop will introduce you to the tools and methods of ethnography – the foundation of design research. It will give you a mix of theory and practical experience that you can directly apply to your design and research projects.

Who should take this course?

This course is for design professionals who are interested in building a deeper understanding of research and it’s connection to service and product innovation.

Upcoming courses

Get in touch to find out more about upcoming training in your city.


Eco Impact Co-design Series

Be part of the change toward sustainable systems, processes and behaviours. Help embed environmental thinking into our service design practice.

Decouple and interrogate environmental tools against service design methods to co-design a practical toolkit that we, as practitioners can easily embed into our day to day work.

Identify & Design
8th Aug

Identify eco-opportunities in service blueprints, system mapping and business canvas models. Design eco-change through business strategy, process improvement, behaviour design and policy making.

Key speakers: Erwin Boermans, Sam Rye, Lina Patel,
Jo Szczepanska and Dominique Hes

Influence & Measure
15th Aug

Get buy-in from key stakeholders by understanding and influencing their core behaviours and beliefs. Measure to prioritise initiatives and prove environmental impact.

Key speakers: Erwin Boermans, Inge van der Poel, Ashlee Riordan, Georgina Lewis, Gavin Melles and Megan Wright

Book tickets

Fundamentals of Co-Design

An introduction to the principles and practice of co-design.

This workshop offers participants an introduction to co-design – a unique approach using creative and participatory ways of engaging diverse groups to address complex issues.

Working with the case studies of successful projects and hands-on activities, we introduce the process and principles of co-design. Participants will be offered practical tools to support more participatory practice and have the opportunity to explore how to apply the principles of co-design to their own work.

Workshop details

There are currently no upcoming workshop scheduled. If you are interested in attending a workshop in your city, please get in touch.

Got an idea for a workshop, training or event?


Call Chris +61 414 436 829

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