We are strategic design partners.

Paper Giant solves product, service and organisational challenges using design, research and strategy.

We draw upon a diverse set of project experiences to combine these disciplines in different ways.

Now, next, future

Strategic Design helps organisations imagine their future and bring that vision to life.

Now. We help organisations understand the present, and articulate the challenges they have.

Next. We combine design, research and strategy to solve complex problems. We prioritise opportunities for change, and ensure those opportunities contribute to strategic goals that are human-centred.

Future. We articulate visions for the future, and give organisations the tools to make those visions happen.

We work across layers

An organisation is made of ‘layers’: people & culture, policies, infrastructure, systems, environments, products & services, and data.

We work across multiple layers, at different times and for different purposes.

We help organisations understand their people, culture and policies, and the ways they can work together to meet shared strategic goals.

We map journeys through environments, systems and infrastructure – to help organisations deliver better product & service experiences for their customers, clients and staff.

We connect it all through data – both qualitative and quantitative – so that we know what we do makes
an impact.

Capability and services

We are cross-disciplinary problem solvers.

We pride ourselves on combining the disciplines of design, research and strategy in different ways, depending on the needs of a project.

Our team have qualifications in psychology, anthropology, design and computer science. We have decades of combined experience across major industries and market segments throughout Australia and Asia.

We put our client’s problems first, and we use our experience and expertise to solve them.

Client Partnerships


City of Casey

City of Melbourne

Creative Victoria

Digital Transformation Agency

Federal Department of Health

Federal Department of Foreign Affairs and Trade

Federal Department of Industry, Innovation and Science

Victorian Department of Premier and Cabinet




McMillan Shakespeare Group



Not for profit

Centre for Culture, Ethnicity
and Health

Inner Melbourne Community Legal

Moonee Valley Legal Service

Monash University

RMIT University

Scope Australia

Victorian Legal Aid


Global Networks

Reach is a global network of agencies specialising in human-centred design research and service innovation. Paper Giant is proud to be Reach Network’s Australian partner.

How can we work together?


Call Chris +61 414 436 829

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