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About

We are strategic 
design partners.

Paper Giant solves product, service and organisational challenges using design, research and strategy.

We draw upon a diverse set of project experiences to combine these disciplines in different ways.

We are human-centred and agile. We keep real needs at the centre of our projects, and we adapt our approach to the contexts and people we work with.

We partner with clients to bring about positive change.

Our team

We pride ourselves on combining the disciplines of design, research and strategy in different ways, depending on the needs of a project. Our team have qualifications in psychology, anthropology, design and computer science.

We have decades of combined experience across major industries and market segments throughout Australia and Asia. We put our client’s problems first, and we use our experience and expertise to solve them.

Our team brings expertise and training in ethnography, psychology, user experience design, service design, information design, digital product design & development, and organisational strategy.

Human-centred design, research and strategy

We are ‘human centred’ in all our work.

This means that we make decisions based on research and informed reasoning about how a product or service will impact real people, and involve those people in the design process in a participatory way.

Services include

  • Contextual enquiries
  • Cultural probes
  • Co-design workshops
  • Service blueprinting
  • Journey mapping
  • Service futures
  • Interaction design
  • Persona research & design
  • User-testing & prototyping
  • Agile design
  • Design research
  • Innovation workshops
  • Product & service prototyping

Client Partnerships

  • ANZ
  • Bupa
  • The Centre for Culture, Ethnicity and Health
  • Australian Government: Department of Health
  • Australian Government: Department of Infrastructure & Regional Planning
  • Australian Government: Digital Transformation Agency
  • City of Casey
  • Moonee Valley Legal Service
  • Sensis
  • RMIT University
  • University of Melbourne
  • Youthlaw

How can we work together?

Email hello@papergiant.net

Call Chris +61 414 436 829

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