We are strategic design partners.
Paper Giant solves product, service and organisational challenges using design, research and strategy.
We draw upon a diverse set of project experiences to combine these disciplines in different ways.
Now, next, future
Strategic Design helps organisations imagine their future and bring that vision to life.
Now. We help organisations understand the present, and articulate the challenges they have.
Next. We combine design, research and strategy to solve complex problems. We prioritise opportunities for change, and ensure those opportunities contribute to strategic goals that are human-centred.
Future. We articulate visions for the future, and give organisations the tools to make those visions happen.
We work across layers
An organisation is made of ‘layers’: people & culture, policies, infrastructure, systems, environments, products & services, and data.
We work across multiple layers, at different times and for different purposes.
We help organisations understand their people, culture and policies, and the ways they can work together to meet shared strategic goals.
We map journeys through environments, systems and infrastructure – to help organisations deliver better product & service experiences for their customers, clients and staff.
We connect it all through data – both qualitative and quantitative – so that we know what we do makes
Capability and services
We are cross-disciplinary problem solvers.
We pride ourselves on combining the disciplines of design, research and strategy in different ways, depending on the needs of a project.
Our team have qualifications in psychology, anthropology, design and computer science. We have decades of combined experience across major industries and market segments throughout Australia and Asia.
We put our client’s problems first, and we use our experience and expertise to solve them.
City of Casey
Digital Transformation Agency
Federal Department of Health
Federal Department of Industry, Innovation and Science
Not for profit
Centre for Culture, Ethnicity
Moonee Valley Legal Service
Reach is a global network of agencies specialising in human-centred design research and service innovation. Paper Giant is the Reach Network Australian partner.